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MEDICALL

HEALTH CARE PROFESSIONALS ON CALL. ANYTIME. ANYWHERE.

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Doctors waiting on you.

The way health care should be.

We’ve all been there at least once: It’s past dark, and that sore throat that was just a little scratchy this morning is suddenly making it painful to even swallow. Or your child complains of feeling itchy and you see she’s covered in a rash. Or the baby wakes up with a fever and you are in the middle of a snow storm. Or any one of dozens of pretty common scenarios that could use a doctor’s care, but always seem to happen when the doctor’s office is closed or when, for whatever reason, you just can’t leave the house.

Rather than throwing on some clothes and blearily trudging to an after-hours clinic or ER where you’ll pay an expensive copay, and sit for well over an hour jammed into a waiting room full of other sick people, wouldn’t it feel amazing to speak with a doctor right away from the comfort of your home? Even if it doesn’t feel like you need to see a doctor immediately, wouldn’t it be wonderful to not have to wait till 9 am to get some reassurance—and actually get a good night’s sleep? Now you can, with MediCall.

No need to wait in a waiting room. Save time and money with MediCall.

How does
it all work?

With MediCall, you will have immediate, online access to U.S. board certified Doctors 24 hours a day, 7 days a week, year round. There is no need to make an appointment or even leave your home. All you need is a smart phone, PC, laptop or tablet, and you’ve got virtually instant access to medical care. What’s more, you can enjoy savings of up to 60% off prescriptions at over 58,000 pharmacies across the country!


Far cheaper and more convenient than seeing your local doctor

The average cost of seeing a local doctor is approximately $160 for just one appointment. Why take the expensive and inconvenient traditional route in seeing a doctor when you can access high quality healthcare from the comfort of your own home through your phone, computer or tablet.  MediCall is always on call 24/7/365.

No appointment charge or co-pay

With MediCall you will never pay for an appointment or be charged a co-pay to see a doctor, period.


24/7 access to U.S. board certified doctors & nurses

Speak with top healthcare professionals wherever and whenever you need them. Our program includes a network of U.S. board-certified doctors and nurses who can resolve common medical issues by phone or online video, 24 hours a day, 7 days a week. What’s more, they can diagnose, recommend treatment and write non-DEA controlled prescriptions.

Great savings on prescriptions

MediCall also gives you amazing savings on prescriptions with 15% – 25% discounts on brand name drugs and an average of 15% – 60% off generic drugs at over 58,000 pharmacies nationwide, including independent and local neighborhood pharmacies.

Stop wasting time in waiting rooms.

A DOCTOR IS JUST A CALL AWAY

Your family’s health is in great hands with MediCall!

24/7 access to U.S. board-certified doctors

No appointment charge or co-pay

Phone and video appointments available

Up to 5 family members covered

No restriction on use

Get assistance with many common conditions

Get prescriptions for most common medications

Discounts on brand name and generic prescriptions

Available nationwide

Members-only health insurance marketplace service

HIPAA compliant mobile app and secure online platform

FREQUENTLY ASKED QUESTIONS

Why would I purchase MediCall?

MediCall gives our members access to top quality healthcare and savings, wherever and whenever needed. Our program includes a network of U.S. board-certified doctors who are available to resolve medical issues by phone or online video, 24 hours a day, 7 days a week. Our doctors can diagnose, recommend treatment and write non-DEA controlled prescriptions. In addition, our MediCall program includes special savings and discounts on prescriptions with our Prescription Savings Card. This allows members and their families to pay a discounted fee at the point of service for both name brand and generic prescriptions at widely recognized participating pharmacy locations nationwide, including independent and local neighborhood pharmacies. MediCall is not insurance; it is simply a better way for families to get the care they need quickly, easily and cost-effectively.  However, our program does provide access to a members-only Guided Coverage Marketplace, where you can compare health insurance products to find the plan that is best for you.  This marketplace feature will change the way you shop for health insurance.

What is the cost for this product?

MediCall is $29.99 per month and covers up to 5 family members as part of your membership, or purchase with any 3 or more Viv Lifestyle Products and save 50% on each product, meaning you pay just $15 per month for MediCall!

Will I have access to qualified MDs?

Yes. All MediCall members talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners and pediatricians who live in and are licensed to practice in the United States. When you request a visit, MediCall will connect you with a doctor licensed in your state.

How can I save money using MediCall?

Seeing a primary care physician is very expensive. MediCall members pay a monthly subscription to use the service, and there are no additional costs for seeing a doctor. Many other services charge $40 or more per appointment. MediCall members receive coverage for up to 5 family members with unlimited appointments, and also receive a special Prescription Savings Card.  The card  allows members and their families to pay a discounted fee for name brand and generic prescriptions at participating pharmacies nationwide, including independent and neighborhood pharmacies. Using MediCall brings instant savings for your common health care needs.

Is MediCall an insurance program?

No. MediCall is not an insurance program.  It’s simply a better way for families to get the non-emergency care they need quickly, easily and cost-effectively.

Who is covered? Is it just me or my family?

Your MediCall membership includes up to 5 family members in your household, regardless of age or health status.

How can I schedule a consultation with a doctor?

The MediCall doctor consultation service gives members 24/7 access to doctors through telephone and/or video calls. Simply call the toll-free number or click on the consultation link in your MediCall member portal—it’s easy!

What are some of the common conditions that MediCall MDs can help me with?

MediCall can be used for many non-emergency medical conditions, including:

  • Allergies
  • Bronchitis
  • Cold & flu symptoms
  • Ear infection
  • Pink eye
  • Poison ivy
  • Respiratory infection
  • Sinus problems
  • Urinary tract infections

Can the doctors issue my prescription?

Yes, MediCall MD doctors can write prescriptions in most states for a variety of medications, including:

  • Amoxicillin™
  • Augmentin™
  • Azithromycin™
  • Bactrim DS™
  • Cipro™
  • Diflucan™
  • Flonase Nasal Spray™
  • Prednisone™
  • Pyridium™
  • Tessalon Perles™

However, MediCall does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. MediCall doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic and/or certain other drugs that may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by MediCall doctors.

Can a health or medical savings plan be used to pay for MediCall?

It’s important to know that MediCall is not an insurance program. It is not intended to replace your primary care physician, or to treat chronic or emergency conditions. Health Savings Accounts (HSAs) apply to insurance programs to cover out-of- pocket expenses.

If you’re interested in paying for MediCall with an HSA, contact your health insurance provider first as HSA rules can be interpreted differently from one provider to the next.

Is my health record private?

Health records are kept completely private, protected by robust encryption methods that safeguard your personal information. You determine who can see the information in your record.

Who can I speak with about my MediCall product benefits?

The contact details for MediCall will be found in your customer portal when the products are live. We are dedicated to providing an exceptional customer service.

When will I be billed again?

With your monthly MediCall subscription, you will be charged automatically each month on the anniversary of when you enrolled.  For example, if you enrolled on the 1st of the month, you will be charged again on the 1st of each consecutive month.

Can I see my billing history?

Yes, your full billing history is available in your online member portal. You will receive instructions on how to access your account right after you complete your enrollment. All your Viv product and service subscriptions are in one convenient place.

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